More than half of the refugees in the world live in urban areas. This is a fact that is hardly known by many people and has not received much attention in the last years. We are researching the information needs of urban refugees in Turkey and the Middle East. We are looking into new innovative solutions that could help them address the challenges they face on the way. As more and more refugees have mobile Smartphones we are researching whether this, or other means of communication, could be fostered to reach the people with valuable information that address their needs.